In episode 4 of the Enigen podcast Going Digital, our presenter spoke with Enigen’s Head of Consulting Services, Cristobal Viedma, about his role at Enigen and how he works to support ou

r customers, alongside a focused conversation about the capability offered by integrated Sales & Service in the form of Oracle Engagement Cloud.

As a truly multi-pillar partner of Oracle’s, covering the entire Customer Experience suite of applications, we are committed to demonstrating and sharing our knowledge at every opportunity, helping you to make the right decision when it comes to your Customer Experience strategy and technology implementation.

Full Engagement dives into exactly what can be accomplished with the power of an integrated Sales and Service platform (or Blended Agent), what this might be used for, and what it can achieve in your business. As usual, our Marketeer Oscar Catling leads the discussion with Cris to find out more about this recent update.

Press play on the video below to listen to the full podcast, and get in touch if you have questions about Oracle Engagement Cloud and the power of integrated sales and service, or any of the other topics or technologies featured on our podcast series.

You can listen to past episodes here: 003 (Sales Cloud & CPQ), 002 (Service Cloud), 001 (Eloqua)

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